Information Systems Technologies Division (IST)
The IST Division leverages ICT to drive progress, enhance processes, and deliver quality services and products. We use agile development, stakeholder collaboration, phased rollouts, change management, integration, and user‑focused design—positioning us as a reliable partner for digital transformation at scale.
Custom Software Development
Core/backbone systems with seamless legacy integration — secure, scalable, API-first.
- Scalable, secure and integrated digital platforms
- Maintainable architectures and standards-based patterns
- Robust APIs for partner and developer ecosystems
Applied Research in Emerging Technologies
Research and prototyping focused on real-world impact.
- Predictive modelling; data analytics & algorithms
- HealthTech, EdTech, Smart agriculture & tourism, FinTech
Process Analysis & Optimization
Business process re-engineering for operational efficiency.
- Diagnostic studies and change management
- Service design and journey mapping
ICT Utilization & Capacity Building
Training programs and technical workshops.
- ICT skills transfer and user adoption support
- Enablement for teams and departments
Digital Transformation Advisory
Strategic ICT consulting for public sector modernisation.
- Phased rollout planning and governance
- Change management initiatives
4IR Technology Enablement
R&D aligned with Fourth Industrial Revolution priorities.
- Smart, connected systems for development
- IoT, AI/ML and data platforms
How we deliver
Agile delivery
Iterative sprints and continuous improvement.
Co-creation
Stakeholder collaboration from day one.
Phased rollout
Pilot → scale with change management.
Integration
APIs and legacy interoperability.
User-focused design
Accessible, inclusive services.
Governance
Security, standards and compliance.
Emerging technology focus
Partner with the IST Division
Let’s co‑create secure, scalable digital services for Botswana.